Privacy Policy

Let’s talk about your privacy

Essencia Journeys (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, purchase products or services, subscribe to communications, or otherwise interact with Essencia Journeys.

By using this website or engaging with our services, you agree to the terms outlined in this Privacy Policy.


1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • name

  • email address

  • billing information

  • payment details (processed securely through third-party payment processors)

  • intake form responses

  • questionnaire submissions

  • scheduling information

  • messages or communications sent to us

We may also automatically collect limited technical information such as:

  • IP address

  • browser type

  • device information

  • website usage data

  • cookies and analytics data


2. How We Use Your Information

We may use collected information to:

  • provide products and services

  • process payments

  • deliver digital resources

  • communicate about bookings or purchases

  • send newsletters, updates, or marketing emails

  • improve website functionality and user experience

  • analyze website traffic and performance

  • respond to inquiries and support requests


3. Payment Processing

Payments are processed securely through trusted third-party payment providers such as Stripe, PayPal, Podia, or other payment platforms.

Essencia Journeys does not directly store full payment card information.

Please review the privacy policies of those providers for additional information about how your payment data is handled.


4. Email Marketing & Communications

If you subscribe to our email list, download resources, purchase products, or opt into communications, you may receive emails related to:

  • updates

  • educational content

  • offers and promotions

  • products and services

  • newsletters

You may unsubscribe from marketing emails at any time using the unsubscribe link included in emails.


5. Cookies & Analytics

Our website may use cookies, analytics tools, and similar technologies to improve user experience and understand website traffic and engagement.

These tools may collect non-personal usage data.

You may disable cookies through your browser settings if preferred.


6. Sharing of Information

Essencia Journeys does not sell, rent, or trade your personal information.

Information may be shared with trusted third-party service providers only as necessary to operate the business, including:

  • payment processors

  • website hosting platforms

  • email marketing services

  • scheduling software

  • analytics providers

These providers only receive information necessary to perform their services.


7. Data Security

We take reasonable steps to protect personal information and maintain secure systems; however, no method of internet transmission or electronic storage can be guaranteed completely secure.

By using this website and services, you acknowledge and accept these inherent risks.


8. Confidentiality of Coaching Services

Information shared during coaching sessions, questionnaires, or related communications will be treated respectfully and kept confidential to the best of our ability unless disclosure is required by law or necessary to prevent serious harm.

Coaching services are not covered by legal confidentiality protections that apply to licensed healthcare or mental health professionals.


9. Third-Party Links

Our website or content may contain links to third-party websites or platforms.

Essencia Journeys is not responsible for the privacy practices, policies, or content of external websites.


10. Children’s Privacy

Essencia Journeys services and website are intended for individuals 18 years of age or older.

We do not knowingly collect personal information from children.


11. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • request access to your information

  • request corrections

  • request deletion of your data

  • opt out of marketing communications

Requests may be submitted using the contact information below.


12. Changes to This Privacy Policy

Essencia Journeys reserves the right to update or modify this Privacy Policy at any time.

Updated versions will be posted on this page with the revised effective date.